Reference

How sw777 Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the platform — and what we do with it.

Account data protectionJazzCash & Easypaisa payment dataRaast transaction recordsCookie controlsYour right to request deletion
sw777 How sw777 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is being used, our support team handles privacy requests directly. You can reach us through live chat, email or our help desk — each channel connects to the same team, so you do not need to repeat yourself.

Live Chat Start a chat session from any page on sw777. Tell us it is a privacy request and the team will route it to the right person without delay.
Email Support Send your privacy request by email with your registered mobile number in the subject line. We aim to acknowledge all data requests within a reasonable timeframe.
Help Desk Ticket Open a ticket through your account dashboard. Select the privacy or account category, describe what you need, and we will follow up on the same thread.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We have structured our data practices around four areas that matter most to someone using a mobile-first account in Pakistan — what we store, how we secure it, how long we keep it, and how you take control of it. Each point below reflects an actual operational practice, not a general statement.

Encryption in Transit

All data exchanged between your device and sw777 — including JazzCash and Easypaisa payment references — is encrypted using SSL so it cannot be read in transit.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly on mobile. You can adjust cookie preferences from your account settings at any time.

Data Retention Policy

Account registration data is retained while your account is active. If you close your account, transaction records required for compliance are retained as applicable rules demand; everything else is deleted.

Your Access Rights

You can request a full export of the personal data we hold on your account. Submit the request via live chat or email with your registered number and we will process it through the correct channel.

Common Questions About Your Privacy on sw777

These are the questions we hear most often about data, account privacy and how to manage your information. If yours is not here, the live chat team handles privacy queries directly.

We share only the transaction reference and amount with your payment provider to clear the transfer. Your full wallet credentials are never stored or passed on by us.

Yes. Submit a data access request via live chat or email using your registered mobile number. We will compile and send you a copy through a secure channel within a reasonable period.

Contact us through live chat or the help desk ticket system. Some data — such as Raast transaction records — must be retained for compliance purposes, but we will delete everything else on confirmation.

We use session cookies for login continuity and analytics cookies to monitor page performance on mobile. Non-essential cookies can be turned off in your account settings without affecting your login.

Your session token is encrypted and device-bound. Switching from mobile to desktop requires a fresh login with OTP verification, which protects your account if your phone is shared or lost.

Raise it immediately through live chat and ask for the privacy escalation path. Our team will review your account activity log and respond with findings on the same support thread.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.